Hours & Address

Privacy Policy

Last updated September 18, 2017


Convention Strategy Group (CSG) is committed to protecting your privacy.  This privacy statement applies to the data collected by CSG through the Official Website, www.conventionstrategy.com, www.cstrategy.com, ("Sites") and associated programs (the "Services"). This privacy statement does not apply to data collected through other online or offline Convention Strategy, Inc sites, products or services. 

Collecting Your Business Information
Information that is provided by meeting organizers or administrators such as meeting schedules, attendee lists, subject matter, and content of any Web presentations, live or recorded, visual or audio and any content uploaded to our servers by meeting organizers or administrators ("Market Information") are considered confidential to the purchaser or co-sponsor of the event or conference center where such information was provided.  

Collecting Your Personal Information
We will ask you when we need information that personally identifies you or allows us to contact you.  The personal information we collect may include your name, work address, email address, telephone number, facsimile number, company name, job title, and information about your company as well as information about the nature of your usage of our services, including but not limited to the number of meeting attendees, duration and frequency of meetings, and total number of meetings and scope of services utilized.

The Services may also collect and record real time communication "communication" between Site users.  We may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Web site; the pages that you access while at the Web site and the Internet address of the Web site from which you linked directly to our site.  This information is used to help improve the Services, analyze trends, and administer the Services.

Use of Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.  In support of these uses, CS may use personal information to provide you with more effective customer service, to improve the Site and any related CSG products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other CSG products and services, and/or share information with CSG partners so they may send you information about their products and services.

CSG occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering promotional mailings, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

CSG may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to : (a) conform to the edicts of the law or comply with legal process served on the Sites; (b) protect and defend the rights of property of CSG and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of CSG employees, users of CSG products or services, or members of the public.

Personal information collected by CSG, may be stored and processed in the United States or any other country in which CSG or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer or information outside of your country.

Control of Your Personal Information

Except as otherwise described in this statement, personal information you provide related to the Services will not be shared outside of CSG and its controlled subsidiaries and affiliates without your permission.

With regard to personal information that is collected at registration from our users (e.g. name, user ID, email address), we present the option not to receive communications regarding the Services. Customers who no longer wish to receive communications may opt-out or unsubscribe from receiving these communications. Each communication will have a way to unsubscribe from that list. If you encounter any difficulty please email us at
subscribe@cstrategy.com.  Please be aware that this privacy statement and the choices you make related to the Services will not apply to personal information you may have provided to CSG in the context of other, separately operated, CSG products or services.

Access to Personal Information

If your personally identifiable information changes, we will provide a way to correct or update your personal data. Customers can log in and click on the Manage User Preferences links to modify personal information.

Security of Your Personal Information

CSG is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Use of Cookies

We use cookies on this site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to use interactive features of this or other web sites that depend on cookies.

Links to Other Web Sites

This Web site may contain links to other Web sites.  Please be aware that this privacy statement applies solely to the information collected by the Services.  We are not responsible for the privacy practices or the content of other Web sites.  We encourage you to be aware when you are leaving the Site and read the privacy statements of each and every Web site that you visit before providing any personal information.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should contact CSG by

Changes to the Privacy Statement

We may occasionally update this privacy statement.  When we do, we will revise the "last updated" date at the top of the privacy statement.  For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our web site or by directly sending you a notification.  We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.  Your continued use of the Services constitutes your agreement to this privacy statement and any updates.



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Mon-Fri: 9:00am - 5:00pm ET

Mailing Address:
PO Box 2365
Germantown, MD 20875


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2017 Convention Strategy Group, LLC
Convention Strategy Group is a leading innovator in providing technology solutions and services for the meetings, conference and events industry.
Convention Strategy Group, LLC | PO Box 2365 | Germantown, MD | 20875 | 1.301.656.7521